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Centris receives industry certification
Centris Information Services, a Longview-based provider of call center services, advanced automated call handling applications, on-demand interpreter services and broadcast messaging, has announced it has received its Payment Card Industry Compliance certificate.
“Receiving this certificate ensures our customers, merchants and cardholders our data is protected according to the industry’s highest standards,” Dale Augustyn, director of information technology for Centris, said Tuesday.
In 2004, the Payment Card Industry Data Security Standard was created in a joint effort by major credit card companies; American Express, Visa, MasterCard and Discover, with each one of the credit card companies having its separate standard detail. In 2005 regulations were standardized and implemented.
David Hayes, Centris vice president of finance, said while the company had many of the security standards already in place, going through the self assessment process reinforced the importance of data protection to the company and its customers.
“We take this as a starting point and expect to make continued improvements as time goes on,” Hayes said. “Constant vigilance and continuous improvement is very important to our data security initiatives.”
Centris Information Services is a leading provider of high quality multilingual outsourced contact center services. The company is headquartered in the U.S. with operations in Longview and Monterrey, Mexico. Centris helps companies improve customer satisfaction and increase revenue by creating positive customer experiences that combine high-touch with high-tech, Hayes said.
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