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Bill Husted's question-and-answer column

In the right hands, cookies are harmless

Cox News Service

October 21, 2008

Q:  I regularly delete cookies on my computer to protect it from hackers. I'm surprised more people don't talk about the advantages of doing that.

— Bill Shelton

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"Technobuddy" columns

A:  Most cookies are harmless little text files that help customize a frequently visited Web site. For instance, at weather.com you can create a page that helps you track the weather in cities of interest. The only bad cookies come from shady Web sites.

If you stick to brand-name Web sites, there's no real risk.

Cookies become a problem for those who visit adult Web sites and sites created by hackers. It's no different from being safe when you visit a new city. If you stick to the nice neighborhoods online, you'll be fine. Cookies from brand-name sites do not slow down your computer.

Still feel nervous about cookies? You can adjust your browser to delete them or keep them off your machine, or just block the ones from sites that don't have a good privacy policy. Procedures vary based on the browser you use. With Microsoft Explorer, open the browser, select Tools, Internet Options and then Privacy to make that adjustment.

Q:  I think my PC is chock-full of viruses and spyware. Would it make sense to just reformat the hard disk and start over again?

-- Susan Mellon

A:  Reformatting is a last-ditch measure. In most cases, good anti-virus and anti-spyware programs can take care of the problem. But reformatting will get rid of stealthy programs that are sometimes missed by even the best software.

I get nervous about recommending it because there are so many steps to do it correctly. The first step may be the most important: Making sure you have a good back-up copy of all your data. Reformatting will delete every bit of it.

At a minimum, spend time researching the do's and don'ts. I like the Web page http://faq.oit.gatech.edu/0305.html as a starter. Use Google to find others. Consider buying one of the "dummies" books to read up on the job. Failing that, take your computer to a repair shop and have the entire process — including saving and reinstalling your data — done for you.


Please send your questions to Bill Husted at tecbud@bellsouth.net. While he reads every e-mail, not all are answered. E-mails are selected for publication based on the likelihood that the answers will be of general interest.


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