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Merchants glad gift returns are slow

Dec. 28, 2017 at 11:30 p.m.


It looks like retailers won't have to worry about a rush of returns, according to one analyst, even with a bump in online sales this holiday season.

So far, there hasn't been a spike in merchandise coming back, said Joel Bines, co-head of retail consulting at AlixPartners. That's likely because a lot of the online gains came from categories such as groceries and electronics that don't see high return levels, he said.

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